When our partners choose Paysuite Services, they’re not just acquiring a product—they’re gaining access to a comprehensive support team and a full suite of services that deliver 360-degree value, enhancing both their business and the Merchant experience for cutting-edge technology solutions.
PaySuite Partner Services offers two distinct options to cater to your needs:
The Essential option provides access to the PaySuite HUB, offering core functionalities for managing your payment devices. For a more comprehensive solution, the Partner Plus option includes everything in the Essential package, plus additional features such as logistics and after-sales support for your payment device, remote key loading services, an optional extended warranty, advanced hardware replacement service programs, reverse logistics, and end-to-end lifecycle management.
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​Have peace of mind when you deploy your device. In the event a device requires warranty replacement it will be supported for the term with platform access and product advance exchange, and reverse logistics.
ESSENTIAL
A monthly fee per terminal per month
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Ongoing platform access
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Remote access and diagnostic tools
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Ongoing upgrades and maintenance
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Training and support by Sektor to partner on the platform and day-to-day operation
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PARTNER PLUS
A monthly fee per terminal per month
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​Initial set up fees
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Ongoing platform access
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Advance replacement satchel swap-out service
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Includes logistics and RMA services
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In-warranty logistics Services
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Remote access and diagnostic tools
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